Business plan for East Carolina University to migrate voice services from a Nortel Class 5 telephone switch to Cisco’s Unified Communications (UC) products. Requested by the CIO, the three year $5.89m migration identified unrecognized operational risk in detail and outlined mitigation strategies. The plan was enthusiastically adopted.
Internal success story describing how students from Athens Drive High School installed Cisco IP phones and voicemail at a mega church. Students were taught basic IP Telephony in their Network Academy classroom, then successfully installed a real-world, integrated voice & data network.